Southern Union State Community College


What does Netiquette mean?

Netiquette is the correct or acceptable way of communicating on the Internet.

Here are few do's and don'ts about general communication in your online/hybrid courses.


  • Always use your instructors' proper title: Dr., Mrs, Mr., Ms..  Unless specifically invited do not refer to them by first name.
  • Be prepared for some delays in response time, as "virtual" communication tends to be slower than "face-to-face" communication.
  • Contact the instructor if you feel that inappropriate email has been exchanged within the online course.
  • Check the syllabus and course policies stated by your instructor to know what to expect about your instructor's turnaround time for responding.
  • Ask questions and engage in conversations as often as possible—feel free to contact the instructor according to their preferred method of contact.
  • Be patient and respectful of others and their ideas and opinions they post online.
  • Be courteous and precise, and avoiding cyber-bullying.
  • Obey copyright laws


  • Use inappropriate language—this includes, but is not limited to, the use of curse words, swearing, or terms that imply inappropriate things.
  • Post inappropriate materials—for example, accidentally posting/showing a picture of a nude person or something to that affect would result in great consequences.
  • Post in ALL CAPS, as this is perceived as shouting
  • Do not overuse emoticons.
  • Avoid abbreviations and informal language such as "I'll C U L8R".
  • Send heated messages even if you are provoked. Likewise, if you should happen to receive a heated message, do not respond to it.
  • Send an email to the entire class, unless you feel that everyone must read it.

When posting on the Discussion Board in your online class, you should:

  • Make posts that are on topic and within the scope of the course material
  • Take your posts seriously and review and edit your posts before sending
  • Be as brief as possible while still making a thorough comment
  • Always give proper credit when referencing or quoting another source
  • Be sure to read all messages in a thread before replying
  • Don’t repeat someone else’s post without adding something of your own to it
  • Avoid short, generic replies such as, “I agree.” You should include why you agree or add to the previous point
  • Always be respectful of others’ opinions even when they differ from your own
  • When you disagree with someone, you should express your differing opinion in a respectful, non-critical way
  • Do not make personal or insulting remarks
  • Be open-minded